Privacy Policy

Privacy Policy

Introduction

At https://gohighlevel-problems.scoopstorm.com (referred to as “we,” “us,” or “the Company”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability of Data (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links or integrations on our platform. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our interactions with users when:

  • You sign up and use our applications as an authorized user
  • You visit and engage with our websites, including browsing, searching, or interacting with content
  • You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various forms of personal data, including but not limited to:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data needed for processing transactions, including cardholder details (partially or fully encrypted), billing addresses, and payment history.
  • Financial Information: Information associated with your financial accounts, such as bank account numbers (when linked for direct deposits or withdrawals).
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities, order dates, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
  • Location Data: Your geographic location data, gathered when you interact with our services on a map or allow us to access your location services.
  • Feedback: Any comments, reviews, or responses you provide to surveys or support tickets.
  • Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts with ours.
  • Product Information: Details about the products or services that interest or purchase from us, including preferences and usage patterns.

We collect this data through direct user input, interactions with our platform, and automated technologies like cookies and similar tracking tools. Additionally, third parties may share personal data with us for specific purposes, governed by their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our websites and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as user authentication and session management.
  • Preference Cookies: Used to remember user preferences, like language settings or content personalization.
  • Analytics Cookies: Track site usage, gather statistical data, and help us understand how visitors interact with our website.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. When we no longer need your data, we securely delete or anonymize it. Our retention periods are based on legal obligations, tax considerations, financial record-keeping requirements, and our business needs.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data:

  • Employing encryption for data at rest and in transit
  • Utilizing secure third-party processing services
  • Regularly reviewing and updating our security measures to adapt to emerging threats
  • Training our staff on privacy and data protection best practices

Children’s Privacy

We do not intentionally collect or store personal information from children under 18 years of age. If we learn that a child has provided us with such information, we will take steps to delete it and refrain from using it for any purpose.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure or right to be forgotten
  • Restriction or objection to the processing of your data
  • Data portability
  • The right not to be subject to automated individual decision-making or profiling

To exercise these rights or have any data-related queries, please contact our privacy team at:

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website with a revised date. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data protection and privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Privacy Inquiries, gohighlevel-problems, [Address]